Your Tech-Enabled Customer Experience Partner

We were founded with the simple mission to help online sellers reduce their customer service costs while improving their customer experience. Regardless of whether you have a pre-existing BPO relationship or operate your own contact center, our AI first tech platform and our specialization in serving retailers results in an average cost reduction of 24%.

Better Support For Less
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Calls

Get analysis and readouts of everything your customers and agents are saying, as well as annotations of what products and orders customers are asking about. Here are some example calls handled by our AI agent.


A simple "Where is my order" call, reduced to 30 seconds


Helping the customer with a tracking number request - in 22 seconds!

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Emails

Answer tickets faster and more cost-effectively than before, with generative AI suggested routing, replies, and even fully automated handling

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Chat

Scale chat operations and handle as many customer conversations on your website or via text message as you need

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Reporting and APIs

All contacts, labeling, and reporting is available via API and our realtime reporting engine. Get intraday reporting on Average Handle Time, deflection rate, customer sentiment, and more.

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Limited Preview

Contact us if you're interested in trialling our phone, chat, or email customer experience offerings.

Better Support For Less